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[blindipod] Re: question about buying an individual track with j tunes

  • From: "G. McFarlane" <gmcf@xxxxxxxxxxxxxxxxxx>
  • To: <blindipod@xxxxxxxxxxxxx>
  • Date: Sun, 13 Apr 2008 03:50:56 +0100
Hi Brian
Congratulations for getting this excellent program out. I have just one or two 
observations from just a little use. Perhaps you could confirm or correct my 
thoughts.
I have a new machine with a Vista Premium and XP Home dual boot. I've put 
JTunes onto both and am using Jaws 9.
I had difficulty with both at first, and still am a little.I could not find the 
correct places like Music even although maximised in both operating systems. 
When I tried retraining, on the first press of the JTunes key and z the machine 
went silent and stayed that way until I pressed the same combination again. I 
then set the trackname colour successfully. I also found that when I came out 
of the Itunes by alt f4 that I had to reboot as pressing enter, space etc. 
would not activate anything. I had a look at my display settings and in XP I 
noted they were at 800x600 so I changed them to 1024 by 768 (or about that) and 
certainly in XP things worked better from that point. Is the resolution 
important - from previous versions I thought it wasn't. In Vista I wasn't so 
lucky - it's still not right. Being new to Vista I'm struggling a little to 
find my way around still - my resolution was low but I could not find Display 
in the Control Panel, only Nvidia controls whichwhen I entered, I was told that 
my optimum resolution for that card was 1200 and something - a level higher 
that 1024, etc. I allowed it to change this but I still don't get everything 
recognised in Itunes.

On trying to buy a track in both I was unsuccessful in Vista - I presume it may 
be due to the colour settings and resolution.
I wasn't successful in XP either at first but when the resolution was set it 
worked. However when buying a track the machine appeared to crash when trying 
to download. It went silent and I left it to download the track then reset with 
the reset button. Obviously it may have been Itunes itself that was at fault - 
I've never had this before and so I wondered if there may be a clash. Only time 
and future downloads will tell. After this I couldn't find the downloaded track 
in my purchased items, neither in my library, so I assumed it hadn't been 
downloaded. When I tried re-buying it, I was told it had already been bought 
and to check in the store menu if it had been downloaded. I did this and was 
assured it had been by Itunes. I tried again to find it in the library and 
after a while it appeared, but it's still not in the Purchased items.
I don't think my download problem was necessarily due to the new scripts - 
indeed I like them - but I'm just flagging up my unusual experience in case it 
happens to anyone else. Perhaps you could confirm resolutions and setting up 
procedures for XP and Vista - the initial silence on training I hope to get 
over when my sighted reader comes.
Regards, and thanks again for such a resource.
Gordon McFarlane
  ----- Original Message ----- 
  From: Brian Hartgen 
  To: blindipod@xxxxxxxxxxxxx 
  Sent: Saturday, April 12, 2008 2:06 PM
  Subject: [blindipod] Re: question about buying an individual track with j 
tunes


  Hi Richard

  The window definitely needs to be maximised before you even do a search for a 
track to buy, then I find it works fine.

    ----- Original Message ----- 
    From: Rich Cavallaro 
    To: blindipod@xxxxxxxxxxxxx 
    Sent: Saturday, April 12, 2008 11:23 AM
    Subject: [blindipod] question about buying an individual track with j tunes


    Hi Brian:
    I seem to be having trouble downloading individual tracks from the music 
store.
    I am running jaws 9, the latest versions of both j tunes and iTunes.
    I go to the selected track and the music store, and push jTunes key b to 
buy the slected track.  It says buy track please wait and then seems to do 
nothing after that.
    Your thoughts?
    I am also runing windows xp pro.




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