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[blindipod] Re: iTunes Downloads

  • From: "Pace Arko" <jsay@xxxxxxxxxxxx>
  • To: <blindipod@xxxxxxxxxxxxx>
  • Date: Tue, 8 Apr 2008 09:46:33 -0700
Hello John,

As a tech support technician, I've dealt with a few J-Tunes users have
encountered a similar problem to yours. Apple recently, in the last 3
months, made some legal changes to their iTunes store user agreement and
propagated these changes through the iTunes client. 

This forced users of the iTunes store to click an accept button on a web
form, essentially saying "I agree with the changes in the agreement." The
problem was that after accepting this agreement, iTunes required you to log
out of the iTunes store account and log back in again before downloads would
work again. Sadly all of this was handled with web forms that iTunes won't
announce to JAWS or where announced in a confusing way.

Assuming that you've encountered these changes, I would suggest fully
logging out of your iTunes store account and log back in again to see if
that fixes the problem.

Please let us all know here on the list how that goes.

Pace Arko,
J-Ware Product Specialist, Webmaster,
Next Generation Technologies, Inc.
20006 Cedar Valley Rd - Suite 101
Lynnwood, WA 98036-6334
Tel: 425.744.1100, extension 17
(The best time to reach me live
is between 8:30AM and 12:30PM
Pacific Time.)
Fax: 425.778.5547
www.ngtvoice.com


-----Original Message-----
From: blindipod-bounce@xxxxxxxxxxxxx [mailto:blindipod-bounce@xxxxxxxxxxxxx]
On Behalf Of John Turley
Sent: Monday, April 07, 2008 1:51 PM
To: blindipod@xxxxxxxxxxxxx
Subject: [blindipod] iTunes Downloads

Hi All

Having no success in downloading songs from the iTunes store.  This
worked fine a few weeks ago. now after accepting to purchase no songs
are actually downloaded.
Any suggestions?



John Turley
Tel - 0141 771 0517
Mobile - 0783 376 7399 


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More information about portable media devices can be obtained from the Portable 
Player Portal.  Please visit the site at 
www.hartgen.org 

To post a message, send your e-mail to
blindipod@xxxxxxxxxxxxx

To unsubscribe from this list, please send a message to
blindipod-request@xxxxxxxxxxxxx
and put the word
unsubscribe
in the subject line.

To contact the List Owner, Brian Hartgen:

E-MAIL:  brian@xxxxxxxxxxx
MSN:  brian@xxxxxxxxxxx
SKYPE:  brianhartgen





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