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[blindipod] Re: IPOD Not Playing

  • From: Woody Anna Dresner <adresner@xxxxxxx>
  • To: blindipod@xxxxxxxxxxxxx
  • Date: Sun, 09 Apr 2006 10:40:04 -1000
HI Janet,

I would call Apple, preferably when there's someone sighted around who can verify lights flashing, etc. You're entitled to a free call to tech support with a new iPod, and I should think the same would apply to a replacement, though you might want to check with them when someone first gets on the line. If you're using iTunes to transfer the songs to the iPod, they show up in the list of songs, and you've tried a couple different pairs of headphones, it sure sounds like the thing is defective. I hope they have something else you can try.

The only other thing I thought of is that if you hold down the play/pause button for 3 seconds, Hold gets turned on, so subsequent presses don't do anything. I would think that since you've restored the Shuffle, Hold would be turned off even if it was on at one point, but that is another thing to rule out.

Oh yeah - are you waiting around 5 seconds after turning on the Shuffle before pressing Play? Since you had a Shuffle before, this also is unlikely to be the problem, since you obviously played songs on that one. Just something to consider.

Good luck.

Cheers,
Anna

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