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[access-uk] Re: TRAINING AND TECHNOLOGY was RE: Re: How we could pay less for the stuff
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 2 Aug 2004 11:02:41 +0100
Hi Ian
Is it your software, or problem with list? The equals sign is at end of
most of your lines of text?
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>-----Original Message-----
>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
>Of Ian Macrae
>Sent: Monday, August 02, 2004 09:25
>To: access-uk@xxxxxxxxxxxxx
>Subject: [access-uk] TRAINING AND TECHNOLOGY was RE: Re: How we could
>pay less for the stuff
>
>
>Hi Ray & all,
>
>My rule of thumb has generally been that if I've received training from a=
> fellow blindy, it's been based on knowledge of the product and appropria=
>te to my training needs. The only time this wasn't the case was when the =
>product with which I'd been provided wasn't appropriate to my needs: ind=
>eed, it wasn't much good for anything. On the other hand, over the years=
> I've received training and demos for expensive pieces of kit from sighte=
>d people and this has been very poor. Usually their knowledge of the hard=
>- or software has been limited and certainly not extended to the best way=
>s of using the product as a visually impaired person. For example, I was=
> once considering getting a very expensive low vision aid based on video =
>technology. A guy from the UK distributor - not one which normally appea=
>rs on this list - came to demo the scope for me. After about two minutes=
>, it was clear that he knew very little about the kit and its application=
>s, much less how I could benefit from it. So I suggested that he left it=
> with me to figure out for myself. =20
>
>Cheers now.
>
>Ian
>
>-----Original Message-----
>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf =
>Of Ray's Home
>Sent: 02 August 2004 09:06
>To: access-uk@xxxxxxxxxxxxx
>Subject: [access-uk] Re: How we could pay less for the stuff
>
>
>Joan. I can certainly concur with where you are coming from regarding tr=
>aining. It isn't so much the price I quibal about, more the value for mo=
>ney from a quality perspective.
>
>I once saw someone giving training to a JAWS user with a manual on their =
>lap, flicking back and forth to see how you were supposed to do things wh=
>ile the session was in progress. They were paying full whack for that 's=
>ervice'. If you do not carry this sort of stuff in your head you should =
>certainly NOT be claiming to be delivering high quality training and char=
>ging accordingly.
>
>Maybe this subject deservs a thread to itself, but I would say that it of=
>ten disturbs me that so many users are not at all clear about the what ar=
>e JAWS, or Window-Eyes or whatever commands, what are Windows commands an=
>d what are application commands. You would have thought that could be ma=
>de clear by any professional trainer worth his or her money.
>
>Ray.
>
>----- Original Message -----=20
>From: "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx>
>To: <access-uk@xxxxxxxxxxxxx>
>Sent: Sunday, August 01, 2004 5:38 PM
>Subject: [access-uk] Re: How we could pay less for the stuff
>
>
>Barry,
>
>I agree with you wholeheartedly.
>
>The guy I had cost a fortune and knew very little about Jaws I can tell y=
>ou.
>
>I've learned far more either from friends or from the Jaws list.
>
>Best wishes,
>
>Joan.
>----- Original Message -----
>From: "Barry" <bbinc@xxxxxxxxxxxxx>
>To: <access-uk@xxxxxxxxxxxxx>
>Sent: Sunday, August 01, 2004 4:14 PM
>Subject: [access-uk] Re: How we could pay less for the stuff
>
>
>I would like to know how access companies come up with a price for servic=
>e and training. =A3400+ a day seems rather excessive. I also wonder if =
>'a day' is actually 8 hours. When I first bought a computer six years ag=
>o I paid =A3500 for two days set up and training with Jaws. The guy turn=
>ed up at around ten o'clock and left at around three o'clock. That's =A3=
>50 an hour... and I was obliged to give him lunch. At the time, this was=
> considerably cheaper than other companies too. I understand that the tra=
>ining that these people undertake is expensive although this guy told me =
>that he taught himself Jaws by reading the help files.
>
>Barry
>
>
>
>
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