Just took a look at the url;
Seems to be a huge trend in this kind of thing at the moment, I get the same
thing all the time with one of the more well-known Printer manufacturers and
Dell.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dj Paddy
Sent: 03 June 2007 18:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Frustrations
It seems we're not the only ones with connection difficultys.
This is from 2006 but the problems are continuing here at least, including
going round in circles with the idian call centres.
Apologies to any Asians on the group, I'm simply stating that I find a
massive language barrier when speaking to the outsourced guys.
http://interactive.pcw.co.uk/2006/02/slow_broadband_.html
Warning! some explicit lyrics from frustrated customers are on there.
Dj Paddy
Ôà
----- Original Message -----
From: "Paul Bepey" <paul@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, June 03, 2007 5:51 PM
Subject: [access-uk] Re: BT Frustrations
I agree!
It doesn't matter how much or how little you pay for a service, at the end
of the day the Customer expects a good reliable service, regardless of the
amount it costs.
You really should get out more Derek!
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dj Paddy
Sent: 03 June 2007 17:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Frustrations
Might I add Derek, helpful as useful as always is your contribution.
You really do enjoy arguing.
BTW. BT are one of the highest priced service providers for home consumers
in the UK.
Regardless of what I or anyone else is paying, simply to say. Oh you're not
paying enough, is no excuse for poor quality of service.
We're on the top plan of BT btw.
Dj Paddy
Do you believe this guy?
Ôà
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, June 03, 2007 4:16 PM
Subject: [access-uk] Re: BT Frustrations
> Barry said:
>>I've just been on the phone with the tech support and about as useless as
>>get out.
>
> To be fair, all BT customers are to blame!
> The problem is wel all want, we all demand SERVICE AT A LOW
> PRICE, SO WE GET WHAT WE PAY FOR!
> if WE WANT A HIGH LEVEL SERVICE THEN WE NEED TO BE WILLING TO PAY HIGH
> PRICES.
>
> Regards,
> Derek
>
> e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>
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