FreeLists / access-uk / [access-uk] Re: Plusnet's Broadband Your Way

["Adrian Higginbotham" <adrian.higginbotham@xxxxxxxxxxxx>]

Hi andy - I'm on that package, and infact switched from the package you are 
currently on in january this year.  all seemed fine initially but I didn't 
experience some connectivity issues in the early evening for a couple of weeks 
where-by at typicly busy times, EG between approx 5 pm and 9 PM connectivity 
seemed to drop sometimes as often as every tne minutes. sometimes I was able to 
reconnect immediately, other times not for several minutes or even the rest of 
the evening.  I was experiencing some other networks issues at the time, namely 
an IP conflict between a couple of devices one of which was my router so this 
may have contributed to the problem but that wouldn't account the the issue 
mainly occuring at this particular time of day.

happily all seems to have been fine for the last month or so, no dropped 
connections at all.  plus.net do seem to go through the occasional rough patch 
from time to time but overall I'm as happy with the broadband your way package 
as I have been with their other packages for the last 5 or 6 years and sticking 
with one ISP for that long says a lot if reading around the Web on ISP 
satisfaction generally is anything to go by.

note though that the useage cap went up from 8 gb to 15 gb just this week 
making it a pretty attractive package so there might be a spert of high demand 
on the network so your initial experience might reflect this but improve later.

advantage of plus.net is you can manage your account online so you can just 
change packages yourself, no need to ring a call centre that said line quality 
to sheffield seems to be significantly better than to asia and it's often worth 
phoning just to see what cool 80's tunes they've got on the hold music.  fave 
Squeeze track anyone?

Adrian Higginbotham
Project manager: Learning services
Becta
Tel: Direct dial 024 7679 7333 - Becta switchboard 02476-416994.
Email: Adrian.Higginbotham@xxxxxxxxxxxx
Web: http://www.becta.org.uk/
BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ 


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Andy Collins
Sent: 02 May 2008 11:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Plusnet's Broadband Your Way

Hi all -

I currently have what Plusnet called a pay as you go 2GB download per month 
account. For the same monthly charge, I can opt for what they call 'Broadband 
Your Way' with a 15GB download monthly allowance! This sounds good on the face 
of it, but I'm wondering if it will mean slower speeds. 
I've had a look at and tried to make sense of the expected down stream and 
upstream speeds for different times of the day, and I'm not sure if I'll notice 
a difference between them, and what I currently experience. Firstly, I'm not 
sure how to check what current down stream and up stream speeds I get, but in 
the new package, they talk of download streams of between 256 and 320, at the 
busier times of the day, but these numbers are also affected by what is being 
downloaded; the upstream speed is generally 128.

Is anybody on this list using Broadband Your Way, and able to share their 
experience of it with us? Or in a general way, can anybody say if the above 
speeds are adequate for larger downloads of music and audio books?

Thanks for any input -

Andy 

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